Why RFI

We thrive with our clients in a transformational manner where technology, integrated solutions, professional services, and professional relationships elevate and go forward. We develop a strategy that is customized for you and your enterprise. We create a landscape where the development of trust is paramount, and the consistent delivery of your expectations are the norm. We go beyond telling you about our core competencies and what makes them special – we share our people with you and demonstrate the how and why we are successful in delivering remarkable results to your unique needs. And most importantly, we care about the safety and security of people when they are engaged within your facility.








Purpose Driven Approaches & Solutions

Purpose Driven Approaches & Solutions

In a market driven by what’s new, we’re driven by what’s right. We use a carefully planned team approach to assess, recommend and guide you to security and life safety solutions that make sense for your business operations, facility, and people. We listen intently to understand your current situation and then comprehensively approach alternative solutions that will best achieve your desired result. Our view is to find a direction that closes your gaps of concern and creates an easy, woven experience for your users. An integrated solution truly means becoming a relevant and relatable part of daily life – not an interruption, but an optimization.

Purpose Driven Approaches & Solutions
Fascinated by progress

The view changes every time you blink. We see it and think about your challenges exactly that way, acknowledging the facts you share and anticipating your future trials. This approach gives us a chance to optimize and create a systemic path to interoperability of your chosen technology platforms.

Curious, Forward Thinking Culture

Curious, Forward Thinking Culture

We are a team of curious and thought-provoking professionals focused on creating an elevated security and life safety experience that works best for your purpose and people. We ask a lot of questions because we want to know where your current challenges rest and what is most important to you. We are transparent in our quest to appreciate your motivation – your “why.” Understanding your “why” is our foundation to share insights of what is possible today, and project a vision of how future challenges will be met with emerging technologies, smart platforms, and efficient services.

Curious, Forward Thinking Culture
Curiosity drives innovation

At RFI, we train to become curious explorers of thought, confident communicators of inquiry, and courageous heroes of asking hard questions. We have learned that curiosity is where genius is found. Therefore, we ask, we think, and we share knowledge, insights and foresights to discover genius for you.

Committed to Client Service & Support

Committed to Client Service & Support

When a member of the RFI Team asks the question, “how can I help you?”, we really mean it. It becomes an opportunity to engage and share our appreciation for relying on us for your security and life safety requirements. For many years we have invested in the infrastructure of our business to support emerging technologies and your changing requirements. However, we invest equally in the development of our people so we can demonstrate the highest level of professional acumen and the value of empathy for our client’s challenges. It’s a big part of creating a consistent elevated experience.

Committed to Client Service & Support
An ongoing promise

Client Service and Support is an ongoing promise. A promise to be there for you both proactively and responsively. To support your systems and technology with preventative maintenance programs, onsite services, managed and cloud applications, monitoring, intelligence and reporting services, as well as complete program oversite, and more.

Agile, Adaptable and Accountable

Agile, Adaptable and Accountable

Environments can change rapidly. Unforeseen conditions can emerge without warning and challenge your business’ operations with potentially harmful consequences. RFI remains ready to respond to a variety of security and life safety conditions that can impact the direction of your business operations. Moving swiftly from a responsive position to a proactive posture, RFI demonstrates the agility and adaptability required to help get you back on the right path with minimal disruption. We are prepared to assist you return to normal operations as quickly as possible.

Agile, Adaptable and Accountable
Smart people, smart systems

As vital elements of a successful enterprise, we endeavor to study, train, and test individual and team proficiency often. We believe that along with subject matter expertise comes a level of personal accountability to broaden professional horizons for the benefit of our clients and our organization.

Advanced Readiness Monitoring

Advanced Readiness Monitoring

Smart buildings. Smart systems. Interoperable platforms. Massive amounts of data collected. What additional information can we capture? What do we do with the information to optimize performance, efficiency or reduce cost? What about IoT? How about intrusion alarm and access control data? Can Artificial Intelligence help in some way? What about cybersecurity risk management? The answer to these questions is yes to all. RFI has the Advanced Readiness Monitoring platforms and services available to help you optimize your systems and make sensible decisions about your building’s life safety and security infrastructure. It’s powerful, efficient, relevant, smart... and the decision is still human.

Advanced Readiness Monitoring
Intelligence optimizes efficiency

The power to connect and optimize is untapped and immeasurable. The technology is here and the sky with continue to remain brilliant and blue. Simultaneously, the blue sky has rendered a greenfield of intelligent advanced readiness monitoring solutions that are ready to use and relevant today.

Proven Institutional Experience

Proven Institutional Experience

Imagine working with an experienced systems integrator that has introduced elevated approaches to designs, installations, optimized platforms and the interoperability of security and fire life safety systems for many of the most renowned technology companies in the Silicon Valley and on the entire West Coast? How about universities that produce some of the brightest minds and maintain iconic buildings and institutional facilities recognized around the globe? RFI has built a reputation for delivering the technology, project and program management, service, support, and blended intelligence to institutions of this magnitude. In environments known for innovation, RFI is the proven source to protect special people, places, and assets.

Proven Institutional Experience
Experience is translatable

Experience is earned from repetition and what is created for others. We thrive in delivering an experience where you rely on us to perform where the expectations are high and the margin for error is low. Identify the need and we’ll help you make it a reality.

Genuine Client Care

Genuine Client Care

The key to a successful client relationship is to genuinely appreciate the client. We recognize you are why we are here. Our appreciation begins by saying “thank you,” and then delivering on our promises. Our processes, product selection, services offered and most other areas of our business are crafted with your satisfaction in mind. Our expertise is developed to help you provide a safe, secure, and optimized environment for your people, property and assets. Our greatest wish and most desired goal are to establish client relationships that last a long time. When that happens, we know, that you know, how much we genuinely care and appreciate you.

Genuine Client Care
Mindshare and heartshare

From a technical perspective, we understand what is expected of us and we are passionate about achieving those expectations. Our performance is evaluated on what we say, what we do, how we do it, and equally as important, how we make you genuinely feel.

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