In a market driven by what’s new, we’re driven by what’s right. We use a carefully planned team approach to assess, recommend and guide you to security and life safety solutions that make sense for your business operations, facility, and people. We listen intently to understand your current situation and then comprehensively approach alternative solutions that will best achieve your desired result. Our view is to find a direction that closes your gaps of concern and creates an easy, woven experience for your users. An integrated solution truly means becoming a relevant and relatable part of daily life – not an interruption, but an optimization.

When a member of the RFI Team asks the question, “how can I help you?”, we really mean it. It becomes an opportunity to engage and share our appreciation for relying on us for your security and life safety requirements. For many years we have invested in the infrastructure of our business to support emerging technologies and your changing requirements. However, we invest equally in the development of our people so we can demonstrate the highest level of professional acumen and the value of empathy for our client’s challenges. It’s a big part of creating a consistent elevated experience.

Smart buildings. Smart systems. Interoperable platforms. Massive amounts of data collected. What additional information can we capture? What do we do with the information to optimize performance, efficiency or reduce cost? What about IoT? How about intrusion alarm and access control data? Can Artificial Intelligence help in some way? What about cybersecurity risk management? The answer to these questions is yes to all. RFI has the Advanced Readiness Monitoring platforms and services available to help you optimize your systems and make sensible decisions about your building’s life safety and security infrastructure. It’s powerful, efficient, relevant, smart... and the decision is still human.

The key to a successful client relationship is to genuinely appreciate the client. We recognize you are why we are here. Our appreciation begins by saying “thank you,” and then delivering on our promises. Our processes, product selection, services offered and most other areas of our business are crafted with your satisfaction in mind. Our expertise is developed to help you provide a safe, secure, and optimized environment for your people, property and assets. Our greatest wish and most desired goal are to establish client relationships that last a long time. When that happens, we know, that you know, how much we genuinely care and appreciate you.